There's always a small satisfaction placing that fresh sheet of paper into the clipboard, the simple exercise that brings so much order to the impending chaos that will hit the showroom floor at your dealership in mere minutes. The top of the sheet reads "today's rotation". The numbers left-aligned so gracefully down the side. An elegant ballet between 50 pound white stock and Bic blue ink #74. "It's fool-proof", the dealer principal has said thousands of times. "First-in, first on the list and just rotate through the staff. Anyone can do this!" But just as quickly as the satisfaction from moments ago rolled in, dread begins to manifest in your gut as you lay the clipboard at the receptionists desk. "Maybe today", you think to yourself. "Maybe today it will work. Maybe today the clipboard will save the staff from the steely grip of chaos. There will be organization, there will be a process, our customer's experience will be pleasant." You pop your second Tumms of the morning.