Nextup Blog
Building Relationships In the Service Department
Nextup has a "service-secret-weapon" on the team, and her name is Sherry Thomas. Sherry's background, as a Service Manager and Fixed Ops trainer, make her quite the subject matter expert and we wanted to share that expertise with you. Welcome to a new series of steps that will help your service department evolve from good…
3 Things NOT to Do in a Flat Market
It’s clear that the automotive industry is seeing a flattening in the current market, new car sales numbers fell again last month by While the current market continues to dip, dealers are telling us that they're sitting on more inventory, watching their floor-plans increase and seeing fewer opportunities come through the front door. Dealers are…
Why Your Service Department Needs an Up System
It’s no secret that your dealership’s biggest profit center is the Service Department. Those dealers or groups that have spent the proper amount of time and effort to ensure it stays that way have busy bays, full customer lounges and healthy CSI scores. However, with the state of the current market, more dealers are looking…
Nextup Wins Sales Process Award 5 Years in a Row
At the recent NADA 2019 Conference and Expo in San Francisco, Nextup was recognized with an Automotive Website Award for excellence in Sales Process for an incredible 5th year in a row. "While the industry continues to look online for optimal consumer engagement, we remain focused on the most critical part of the journey, when the customer…
All The “Truths” You’re Not Being Told About Digital Retailing
Over the past few months, anytime I’ve had the chance to attend a conference or event, I’ve tried to catch sessions on digital retailing. As “marketing attribution” is already flaming out as the trendy buzzword, digital retailing is coming on strong. Not only are the vendors talking about it or presenting on it with great…
Halloween Driving Safety Tips
It's an absolutely huge night for kids all across North America - Halloween! Witches, superheroes, ghosts, and goblins will be out in full force tonight looking to fill their bags with treats. The real trick though tonight, if you are behind the wheel, is being mindful of those enjoying the evening's festivities. Here are the…
When business slows down, can you afford an open showroom?
Whether you want to believe it or not, an open floor costs you money. When business is great, it's not noticeable. We all develop bad habits in good times because we can afford to. That time is coming to an end. Here is how that open sales floor that you've had for so long is…
Up Management: The Cure for FOMO
Today's guest blogger Joe Webb, President of DealerKnows, shares how an up management system will remove FOMO from sales. Join Joe and Nextup's Brent Wees at Driving Sales Executive Summit in Las Vegas Oct 22. @10 AM for their session "The Results are In - You're Not the Father (of the Sale): How Your Attribution…
ROI vs. ROMI: Hijacking the Investment
Today's guest Blogger is Bill Playford from DealerKnows, sharing how to look at financial evaluation strategies in a whole new, only as Playford can, light. Join Bill and Nextup's Brent Wees in Las Vegas for their Digital Dealer 25 session "The Cure for Attribution Blindness". Have you ever learned a new word, then for some…
