Experience
Back to blog5 Reasons Why Employees’ Rest and Meal Breaks are Important at the Workplace
Over the years, research has shown that employees who take pre-planned rest and meal breaks tend to work 30% better…
Accountability, Articles, Best Practices, Business Owners, Culture, Customer Experience, Experience, Leadership, ProcessRead More
5 REASONS TO HATE THE TRADITIONAL UP SYSTEM
Traditional UP systems using a whiteboard or even paper have good intentions. The basic concept is a decent one: organization…
Customer Experience, Experience, Managed Floor, Up ListRead More
3 Things NOT to Do in a Flat Market
It’s clear that the automotive industry is seeing a flattening in the current market, new car sales numbers fell again…
Automotive Industry, Best Practices, Budget, Business Intelligence, Dealer Software, Dealers, Experience, TechnologyRead More
ROI vs. ROMI: Hijacking the Investment
Today's guest Blogger is Bill Playford from DealerKnows, sharing how to look at financial evaluation strategies in a whole new,…
Auto Marketing, Automotive Industry, Best Practices, Budget, Business Intelligence, Customer Experience, Dealer Principals, Dealers, Dealership Staff, Experience, F&I Software, Insights, Leadership, Modern Sales Floor, News, Sales Process, Sales Staff, TechnologyRead More
Back to (New) School
It’s time to roll out that seasonal “back to school” post, getting back to class, back to the drawing board,…
Accountability, Articles, Auto Marketing, Automotive Industry, Best Practices, CRM, Dealers, Experience, Insights, Sales Process, Sales Staff, Time ManagementRead More
3 Intriguing Content Marketing Apps Your Dealership Cannot Be Without
3 Intriguing Content Marketing Apps Your Dealership Cannot Be Without Many of you already know I’m a huge fan…
Articles, Auto Marketing, Automotive Industry, Best Practices, Dealers, Entertaining, Experience, Insights, Sales Process, Technology, VideoRead More
Do You Have Invisible Customers?
Todays' Guest writer Amy Bannor, sheds some light on something very important but might also be lacking from dealerships everywhere.…
Accountability, Articles, Automotive Industry, CRM, Customer Experience, Dealers, Experience, Modern Sales Floor, Sales ProcessRead More
A Guy In A Hat Gets On A Plane – The Nextup Fall Tour
I left Toronto during the biggest heatwave of 2017, mid-September. I now sit on the runway in Calgary, November 9,…
Accountability, Articles, Auto Marketing, Automotive Industry, Best Practices, Checklist, Culture, Customer Experience, Dealer Principals, Dealers, Dealership Staff, Digital Dealer, Entertaining, Events, Experience, Gen X, General Managers, Hurricane, Insights, Leadership, Managed Floor, Managed Retail Sales Process, Modern Sales Floor, Read All the Up System Blog Post, Sales Process, Sales Staff, Sales Training, Self Evaluation, Staff Turnover, Technology, Time Management, Up List, Writing and Speaking ServicesRead More
Dealer Spotlight: Lexus of Edmonton
When we talk to dealers, we come across all kinds of unique situations and needs. Some dealerships are looking to…
Articles, Automotive Industry, Best Practices, Case Study, Closed Floor, Culture, Customer Experience, Dealership Staff, Experience, General Managers, Managed Floor, Managed Retail Sales Process, Modern Sales Floor, Read All the Up System Blog Post, Sales Process, Sales Training, Up ListRead More
How to Implement a Managed Floor (That Actually Works) Part 2
Last week, we talked about the steps you should be taking BEFORE you implement a managed floor process in your…
Accountability, Articles, Auto Marketing, Automotive Industry, Best Practices, Business Intelligence, Business Owners, Checklist, Closed Floor, CRM, CSI, Culture, Customer Experience, Dealer Principals, Dealer Software, Dealers, Dealership Staff, Experience, F&I, Features, Finance Manager, General, General Managers, Insights, Leadership, Managed Floor, Managed Retail Sales Process, Modern Sales Floor, Open Floor, Process, Read All the Up System Blog Post, Sales Process, Sales Staff, Sales Training, Staff Turnover, Technology, Time Management, Up List, VideoRead More
The First Step is the Only One That Matters.
In round 4 of Battle of the Big Cats, we're talking video adoption at the dealerships. Last week, we heard…
Articles, Auto Marketing, Business Owners, Customer Experience, Dealer Principals, Dealers, Dealership Staff, Experience, Insights, Self Evaluation, Technology, VideoRead More
Is Your Hiring Process Optimized for your dealership?
Process in all facets of your dealership is the cornerstone of your success. Naturally areas that lack in this area…
Articles, Customer Experience, Dealer Principals, Dealership Staff, Experience, General Managers, Process, Staff TurnoverRead More
7 Simple, Proven Ways To Get Your Teams to Reach Their Goals
If you want to live a happy life, tie it to a goal, not to people or things.” Albert Einstein…
Accountability, Articles, Best Practices, Business Intelligence, Business Owners, Culture, Dealer Principals, Dealership Staff, Experience, General Managers, Leadership, Process, Self Evaluation, Staff TurnoverRead More
Before You Implement New Technology…
With Nextup in its 10th year, I have looked back at our efforts to always improve or enhance our product and…
Accountability, Articles, Best Practices, Business Owners, Checklist, Dealer Principals, Dealer Software, Dealers, Experience, Leadership, TechnologyRead More
How Would You Encourage More Women to work in the Automotive Industry?
The 2016 NADA workforce study reported that the percentage of all female employees in the dealership remains stagnant at just…
Articles, Culture, Dealers, Dealership Staff, Experience, Insights, Women in AutomotiveRead More