Automotive Industry
Back to blogLet’s talk about the frustrated customers in F&I
We all learned the importance of a great “meet and greet.” From jump, the sales team’s sole responsibility is to…
Accountability, Automotive Industry, Best Practices, Customer Experience, Dealer Principals, F&I, F&I Software, Finance Manager, General Managers, Leadership, Modern Sales FloorRead More
A MANAGER INTRO MAKES A DIFFERENCE – THE NUMBERS DON’T LIE!
As Nextup’s VP of Sales, Mark Stringfellow talks to dealers and dealership staff every day. One of the first things…
Articles, Auto Marketing, Automotive Industry, Best Practices, Culture, Customer Experience, General Managers, Managed Retail Sales Process, Modern Sales Floor, Sales Process, Sales TrainingRead More
Nextup Wins AWA “Rising Star” Award for Fixed Ops
Las Vegas (February 13, 2020) — Brian Pasch, an industry leader in automotive marketing strategies, online education, and marketing intelligence,…
Automotive Industry, Awards, Business Intelligence, Customer Experience, News, Parts & Service, Press Release, TechnologyRead More
Understanding Your Customers’ Behavioral Style
In the sales and service environment understanding your customer’s behavioral style is imperative to a successful (great, pleasant, wonderful) guest experience. We’ve…
Automotive Industry, Best Practices, Business Owners, Checklist, Customer Experience, Parts & ServiceRead More
Communication is Key
From the moment a service guest arrives on the drive, communication is key to your success with that interaction. First…
Automotive Industry, Best Practices, Customer Experience, Parts & Service, Service DriveRead More
Your Service Guest’s First Visit
The first visit to your service department is critical in building long-standing customer relationships. Welcome to the next step in…
Automotive Industry, Best Practices, Business Owners, Checklist, Customer Experience, Parts & ServiceRead More
Building Relationships In the Service Department
Nextup has a "service-secret-weapon" on the team, and her name is Sherry Thomas. Sherry's background, as a Service Manager and…
Automotive Industry, Business Owners, General Managers, Insights, Leadership, Parts & ServiceRead More
3 Things NOT to Do in a Flat Market
It’s clear that the automotive industry is seeing a flattening in the current market, new car sales numbers fell again…
Automotive Industry, Best Practices, Budget, Business Intelligence, Dealer Software, Dealers, Experience, TechnologyRead More
Why Your Service Department Needs an Up System
It’s no secret that your dealership’s biggest profit center is the Service Department. Those dealers or groups that have spent…
Automotive Industry, Closed Floor, Culture, Customer Experience, Dealer Software, Leadership, Managed Floor, Parts & ServiceRead More
Nextup Wins Sales Process Award 5 Years in a Row
At the recent NADA 2019 Conference and Expo in San Francisco, Nextup was recognized with an Automotive Website Award for excellence in…
Automotive Industry, Awards, Managed Retail Sales Process, News, Press Release, Sales ProcessRead More
Read about Nextup's incredible run as a sales process leader. ROI vs. ROMI: Hijacking the Investment
Today's guest Blogger is Bill Playford from DealerKnows, sharing how to look at financial evaluation strategies in a whole new,…
Auto Marketing, Automotive Industry, Best Practices, Budget, Business Intelligence, Customer Experience, Dealer Principals, Dealers, Dealership Staff, Experience, F&I Software, Insights, Leadership, Modern Sales Floor, News, Sales Process, Sales Staff, TechnologyRead More
Best Buy, Your Dealership and Automotive’s Hiring Issues
This is a tale of two retail environments, Best Buy and your dealership. Different verticals, uniquely different products but a…
Accountability, Articles, Automotive Industry, Business Owners, Customer Experience, Process, Sales Process, Sales TrainingRead More
Best Buy Back to (New) School
It’s time to roll out that seasonal “back to school” post, getting back to class, back to the drawing board,…
Accountability, Articles, Auto Marketing, Automotive Industry, Best Practices, CRM, Dealers, Experience, Insights, Sales Process, Sales Staff, Time ManagementRead More
3 Intriguing Content Marketing Apps Your Dealership Cannot Be Without
3 Intriguing Content Marketing Apps Your Dealership Cannot Be Without Many of you already know I’m a huge fan…
Articles, Auto Marketing, Automotive Industry, Best Practices, Dealers, Entertaining, Experience, Insights, Sales Process, Technology, VideoRead More
The Disconnect of Marketing Attribution
A couple of years ago I uttered the following statement on stage “marketers, and the media, like to create problems…
Accountability, Articles, Auto Marketing, Automotive Industry, CRM, Dealers, Insights, Read All the Up System Blog Post, Sales ProcessRead More