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Author:
Timm Cuzzo
Automotive Service Departments: Chaos to Clarity
September 18, 2024
For many automotive service departments, handling high volumes of customer appointments and those unexpected drive-ins can be a logistical nightmare.…
Retail Up System! Is it Fair?
July 25, 2024
Every retail showroom is filled with salespeople. Is it fair to the business, to the salespeople to use a retail…
Auto Dealerships: Up System or Open Floor?
Which is best?
January 4, 2024
An Up System makes running your showroom simple and in our opinion, the pros greatly outweigh the cons. What determines…
Wireless Carriers Impose New Fees on SMS Service Providers
March 10, 2021
Wireless carriers have long bared the costs incurred by the usage of their services in ways that they were never…
Nextup Wins AWA “Rising Star” Award for Fixed Ops
February 28, 2020
Las Vegas (February 13, 2020) — Brian Pasch, an industry leader in automotive marketing strategies, online education, and marketing intelligence,…
Understanding Your Customers’ Behavioral Style
February 25, 2020
In the sales and service environment understanding your customer’s behavioral style is imperative to a successful (great, pleasant, wonderful) guest experience. We’ve…
Communication is Key
December 2, 2019
From the moment a service guest arrives on the drive, communication is key to your success with that interaction. First…
All The “Truths” You’re Not Being Told About Digital Retailing
November 27, 2018
Over the past few months, anytime I’ve had the chance to attend a conference or event, I’ve tried to catch…
Halloween Driving Safety Tips
October 31, 2018
It's an absolutely huge night for kids all across North America - Halloween! Witches, superheroes, ghosts, and goblins will be…
Best Buy, Your Dealership and Automotive’s Hiring Issues
September 20, 2018
This is a tale of two retail environments, Best Buy and your dealership. Different verticals, uniquely different products but a…
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