General Managers
Back to blogLet’s talk about the frustrated customers in F&I
We all learned the importance of a great “meet and greet.” From jump, the sales team’s sole responsibility is to…
Accountability, Automotive Industry, Best Practices, Customer Experience, Dealer Principals, F&I, F&I Software, Finance Manager, General Managers, Leadership, Modern Sales FloorRead More
A MANAGER INTRO MAKES A DIFFERENCE – THE NUMBERS DON’T LIE!
As Nextup’s VP of Sales, Mark Stringfellow talks to dealers and dealership staff every day. One of the first things…
Articles, Auto Marketing, Automotive Industry, Best Practices, Culture, Customer Experience, General Managers, Managed Retail Sales Process, Modern Sales Floor, Sales Process, Sales TrainingRead More
Building Relationships In the Service Department
Nextup has a "service-secret-weapon" on the team, and her name is Sherry Thomas. Sherry's background, as a Service Manager and…
Automotive Industry, Business Owners, General Managers, Insights, Leadership, Parts & ServiceRead More
Internal Communication Growing Pains & How to Solve Them
Internal Communication Growing Pains and How to Solve Them David Mizne, Marketing Communications Manager of 15Five.com drops in this week to…
Accountability, Articles, Best Practices, Culture, Dealer Principals, Dealership Staff, Features, General, General Managers, Staff TurnoverRead More
Tune Out the Targets – What Is Your Team Focusing on Today?
Tune Out the Targets – What Is Your Team Focusing on Today? The new year is rife with resolutions and…
Accountability, Articles, Best Practices, Checklist, Culture, Dealership Staff, General, General Managers, Managed Retail Sales Process, Self EvaluationRead More
A Guy In A Hat Gets On A Plane – The Nextup Fall Tour
I left Toronto during the biggest heatwave of 2017, mid-September. I now sit on the runway in Calgary, November 9,…
Accountability, Articles, Auto Marketing, Automotive Industry, Best Practices, Checklist, Culture, Customer Experience, Dealer Principals, Dealers, Dealership Staff, Digital Dealer, Entertaining, Events, Experience, Gen X, General Managers, Hurricane, Insights, Leadership, Managed Floor, Managed Retail Sales Process, Modern Sales Floor, Read All the Up System Blog Post, Sales Process, Sales Staff, Sales Training, Self Evaluation, Staff Turnover, Technology, Time Management, Up List, Writing and Speaking ServicesRead More
Is Your Process Management Is Like Spinning Plates?
This article excerpt appears in the FALL 2017 issue of HOTLINE and is authored by Matt Richardson. For automotive retailers,…
Accountability, Articles, Auto Marketing, Automotive Industry, Best Practices, Business Intelligence, Business Owners, Closed Floor, Culture, Customer Experience, Dealer Principals, Dealers, Dealership Staff, General, General Managers, Insights, Managed Floor, Managed Retail Sales Process, Modern Sales Floor, Open Floor, Process, Read All the Up System Blog Post, Sales Process, Sales Staff, Staff Turnover, Time Management, Up ListRead More
Is it time to stop spinning? Dealer Spotlight: Lexus of Edmonton
When we talk to dealers, we come across all kinds of unique situations and needs. Some dealerships are looking to…
Articles, Automotive Industry, Best Practices, Case Study, Closed Floor, Culture, Customer Experience, Dealership Staff, Experience, General Managers, Managed Floor, Managed Retail Sales Process, Modern Sales Floor, Read All the Up System Blog Post, Sales Process, Sales Training, Up ListRead More
How to Implement a Managed Floor (That Actually Works) Part 2
Last week, we talked about the steps you should be taking BEFORE you implement a managed floor process in your…
Accountability, Articles, Auto Marketing, Automotive Industry, Best Practices, Business Intelligence, Business Owners, Checklist, Closed Floor, CRM, CSI, Culture, Customer Experience, Dealer Principals, Dealer Software, Dealers, Dealership Staff, Experience, F&I, Features, Finance Manager, General, General Managers, Insights, Leadership, Managed Floor, Managed Retail Sales Process, Modern Sales Floor, Open Floor, Process, Read All the Up System Blog Post, Sales Process, Sales Staff, Sales Training, Staff Turnover, Technology, Time Management, Up List, VideoRead More
How to Implement a Managed Floor that Actually Works: Part 1
If you’re among the many dealers who have implemented a managed floor using an up system, or up rotation, you’re…
Accountability, Articles, Best Practices, Business Owners, Checklist, Closed Floor, Dealer Principals, Dealer Software, Dealership Staff, General Managers, Leadership, Managed Floor, Managed Retail Sales Process, Read All the Up System Blog Post, Sales Process, Self Evaluation, Up ListRead More
Featured Image for Nextup Managed Floor Blog The Ultimate Dealership Management Checklist
We've been talking a lot about the automotive markets "flattening". Both in blogs and at conferences across the country. You…
Accountability, Articles, Automotive Industry, Best Practices, Business Owners, Checklist, Closed Floor, Dealer Principals, Dealers, General Managers, Managed Retail Sales Process, Modern Sales Floor, Process, Sales Process, Self EvaluationRead More
The Truest Measure of Time
Recently, the team here at Nextup wrote about how some analysts are seeing a slowdown in car sales month over…
Accountability, Articles, Best Practices, Business Intelligence, Business Owners, Dealer Principals, Dealers, Dealership Staff, General Managers, Insights, Managed Retail Sales Process, Sales StaffRead More
Is Your Hiring Process Optimized for your dealership?
Process in all facets of your dealership is the cornerstone of your success. Naturally areas that lack in this area…
Articles, Customer Experience, Dealer Principals, Dealership Staff, Experience, General Managers, Process, Staff TurnoverRead More
7 Simple, Proven Ways To Get Your Teams to Reach Their Goals
If you want to live a happy life, tie it to a goal, not to people or things.” Albert Einstein…
Accountability, Articles, Best Practices, Business Intelligence, Business Owners, Culture, Dealer Principals, Dealership Staff, Experience, General Managers, Leadership, Process, Self Evaluation, Staff TurnoverRead More
Would you like to update your software at this time?
Picture this: You have just released your latest automotive software version and mobile application, so everybody will instantly download and…
Articles, Checklist, Dealer Principals, Dealer Software, Features, General, General Managers, Insights, Modern Sales Floor, TechnologyRead More