Dealers
Back to blog3 Things NOT to Do in a Flat Market
It’s clear that the automotive industry is seeing a flattening in the current market, new car sales numbers fell again…
Automotive Industry, Best Practices, Budget, Business Intelligence, Dealer Software, Dealers, Experience, TechnologyRead More
ROI vs. ROMI: Hijacking the Investment
Today's guest Blogger is Bill Playford from DealerKnows, sharing how to look at financial evaluation strategies in a whole new,…
Auto Marketing, Automotive Industry, Best Practices, Budget, Business Intelligence, Customer Experience, Dealer Principals, Dealers, Dealership Staff, Experience, F&I Software, Insights, Leadership, Modern Sales Floor, News, Sales Process, Sales Staff, TechnologyRead More
Back to (New) School
It’s time to roll out that seasonal “back to school” post, getting back to class, back to the drawing board,…
Accountability, Articles, Auto Marketing, Automotive Industry, Best Practices, CRM, Dealers, Experience, Insights, Sales Process, Sales Staff, Time ManagementRead More
3 Intriguing Content Marketing Apps Your Dealership Cannot Be Without
3 Intriguing Content Marketing Apps Your Dealership Cannot Be Without Many of you already know I’m a huge fan…
Articles, Auto Marketing, Automotive Industry, Best Practices, Dealers, Entertaining, Experience, Insights, Sales Process, Technology, VideoRead More
The Disconnect of Marketing Attribution
A couple of years ago I uttered the following statement on stage “marketers, and the media, like to create problems…
Accountability, Articles, Auto Marketing, Automotive Industry, CRM, Dealers, Insights, Read All the Up System Blog Post, Sales ProcessRead More
Do You Have Invisible Customers?
Todays' Guest writer Amy Bannor, sheds some light on something very important but might also be lacking from dealerships everywhere.…
Accountability, Articles, Automotive Industry, CRM, Customer Experience, Dealers, Experience, Modern Sales Floor, Sales ProcessRead More
3 Words Affecting Your Dealership’s Customer Experience
3 Words Affecting Your Dealership's Customer Experience One simple page from the reception desk is a direct reflection of your…
Articles, Business Intelligence, Culture, Customer Experience, Dealers, General, Insights, Modern Sales Floor, Process, Read All the Up System Blog Post, Sales StaffRead More
A Guy In A Hat Gets On A Plane – The Nextup Fall Tour
I left Toronto during the biggest heatwave of 2017, mid-September. I now sit on the runway in Calgary, November 9,…
Accountability, Articles, Auto Marketing, Automotive Industry, Best Practices, Checklist, Culture, Customer Experience, Dealer Principals, Dealers, Dealership Staff, Digital Dealer, Entertaining, Events, Experience, Gen X, General Managers, Hurricane, Insights, Leadership, Managed Floor, Managed Retail Sales Process, Modern Sales Floor, Read All the Up System Blog Post, Sales Process, Sales Staff, Sales Training, Self Evaluation, Staff Turnover, Technology, Time Management, Up List, Writing and Speaking ServicesRead More
Is Your Process Management Is Like Spinning Plates?
This article excerpt appears in the FALL 2017 issue of HOTLINE and is authored by Matt Richardson. For automotive retailers,…
Accountability, Articles, Auto Marketing, Automotive Industry, Best Practices, Business Intelligence, Business Owners, Closed Floor, Culture, Customer Experience, Dealer Principals, Dealers, Dealership Staff, General, General Managers, Insights, Managed Floor, Managed Retail Sales Process, Modern Sales Floor, Open Floor, Process, Read All the Up System Blog Post, Sales Process, Sales Staff, Staff Turnover, Time Management, Up ListRead More
Is it time to stop spinning? How to Implement a Managed Floor (That Actually Works) Part 2
Last week, we talked about the steps you should be taking BEFORE you implement a managed floor process in your…
Accountability, Articles, Auto Marketing, Automotive Industry, Best Practices, Business Intelligence, Business Owners, Checklist, Closed Floor, CRM, CSI, Culture, Customer Experience, Dealer Principals, Dealer Software, Dealers, Dealership Staff, Experience, F&I, Features, Finance Manager, General, General Managers, Insights, Leadership, Managed Floor, Managed Retail Sales Process, Modern Sales Floor, Open Floor, Process, Read All the Up System Blog Post, Sales Process, Sales Staff, Sales Training, Staff Turnover, Technology, Time Management, Up List, VideoRead More
3 Biggest Myths about the Managed Floor
We have no shortage of content when it comes to explaining all of the benefits of implementing a managed (closed)…
Accountability, Articles, Dealer Principals, Dealers, Managed Retail Sales Process, Open Floor, Sales ProcessRead More
The Ultimate Dealership Management Checklist
We've been talking a lot about the automotive markets "flattening". Both in blogs and at conferences across the country. You…
Accountability, Articles, Automotive Industry, Best Practices, Business Owners, Checklist, Closed Floor, Dealer Principals, Dealers, General Managers, Managed Retail Sales Process, Modern Sales Floor, Process, Sales Process, Self EvaluationRead More
The First Step is the Only One That Matters.
In round 4 of Battle of the Big Cats, we're talking video adoption at the dealerships. Last week, we heard…
Articles, Auto Marketing, Business Owners, Customer Experience, Dealer Principals, Dealers, Dealership Staff, Experience, Insights, Self Evaluation, Technology, VideoRead More
You Shouldn’t Be Using Video in Your Marketing Strategy.
Battle of the Big Cats is back and we're talking video adoption at the dealerships. This fourth round is kicked…
Articles, Auto Marketing, Dealer Principals, Dealers, Debate, Self Evaluation, Technology, VideoRead MoreIf It Ain’t Broke, Don’t Fix It
Last week, Tom Stuker hit the nail on the head. Your dealership might be good. There’s nothing wrong with it. …
Accountability, Articles, Automotive Industry, Best Practices, Business Owners, Closed Floor, Dealer Principals, Dealers, Insights, Open Floor, Sales Process, Sales Training, VideoRead More