“The Next Up system helps our dealership be more productive. Our salespeople don’t have to wait in line for a customer anymore. They work more efficiently with customers on the service drive, make phone calls, send emails and letters. We were also able to fix all the distractions and confusion the salespeople were having with the old style paper list. The Next Up system is a great tool and investment for our store. “
Brad Mugg - Norm Reeves Honda - CA
“We installed The Next Up at our dealership in January 2007. We were the 16th largest Lexus dealer in the US. With The Next Up, we finished 2007 as the 9th largest Lexus dealer in the US. It has allowed our sales staff to become more efficient with their time while making them more accountable. We now have two or three sales associates up and ready while the others can focus on making appointment calls. The text messaging feature assures the sales staff that they will never miss their opportunity for a new client. I no longer use spotters to see how many people sales associates talked to today, The Next Up does that for us. The reporting allows our managers to review the previous day’s accurate count of ups with our associates.
The Next up has been one of the most instrumental tools in our day to day managing and accounting for our sales associates. I would highly recommend The Next Up to anyone.”
Scott Brewer - Pohanka Lexus - VA
“Prior to The Next Up we could only guess on our traffic count, demos and write-ups. Our potential customers commented on the fact that they drove by the store and saw a line-up of sales associates and they continued to drive on and purchased elsewhere. So, over the years how much business have we lost? This system has given us the ability to focus our training on areas that need improvement. We can get the ratios we are looking for - 4 ups, 3 demos, 2 write-ups and 1 sold. We can also identify if teams need group training. We can now manage them to keep them active throughout the day instead of sitting on the bench and talking. We can also compare last year to this year and see what has improved - traffic, write-ups, demos and closing percentages.
I am very pleased with The Next Up system and the good news is that we are getting better and now we are able to focus on what our sales associates, teams and management needs to focus on.”
Gary Fenelli - Frank Toyota - CA
“The Next Up is the only way a dealer can have an accurate up-count. It will let managers more effectively manage their salespeople. There is no need for several salespeople to stand around waiting to see who is going to get The Next Up. With accurate information on how many people showed up on your lot you can also get a better handle on what marketing is working.”
Dennis Nesselhauf – El Centro Motors Ford – CA
“The Next Up helps track our floor traffic and holds our sales people more accountable with every opportunity they get. Their reporting function easily identifies strengths and weakness with the sales staff.
The Next Up is a valuable partner in our dealership. ”
Chris Darby – North Hollywood Toyota – CA
“We are very impressed with The Next Up. It is great to finally know that we are getting an accurate daily up-count. For years we have spent half of the sales managers meeting preaching to make sure we get everyone logged. Now we spend that time talking about how to improve demos, write-ups and closing ratios. The ability to not only see individual sales people performance but also by teams in real time and by any time frame you want is great for focusing on missed opportunity. Since installing the system we have been able to eliminate the sales huddles, taking our greatest company resource, our people, and have them spend their down time being productive on the phones scheduling appointments, sending out follow-up letters or talking to service guests. I only wish this product had come along 30 years ago…Hey it does prove that you can teach old dogs new tricks!”
Wally Henkel - Big 2 Toyota Scion of Chandler - AZ
“I have tried several systems for counting ups and controlling traffic. I must say The Next Up is the next evolution for controlling traffic walking in your door. We used The Next Up for three years at our Toyota Store in Tucson. The system allows us to monitor the traffic immensely! The system is literally invisible. The staff is very helpful and the service is second to none. You know something works when you never hear anything about it.
In this economy making the most of what you have is paramount! Being able to control and monitor what is happening in your store is priceless! The Next Up gives you the control you need to succeed in this market.”
Stacy Barnett - Lexus of Las Vegas - NV
“We have worked with The Next Up for over 3 years. I could not run a store efficiently without this program. I have the data I need to make my team better.”
Joe Elhert - Toyota of Orange - CA
