General
Back to blogAutomotive Service Departments: Chaos to Clarity
For many automotive service departments, handling high volumes of customer appointments and those unexpected drive-ins can be a logistical nightmare.…
General, Service DriveRead More
Retail Up System! Is it Fair?
Every retail showroom is filled with salespeople. Is it fair to the business, to the salespeople to use a retail…
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All The “Truths” You’re Not Being Told About Digital Retailing
Over the past few months, anytime I’ve had the chance to attend a conference or event, I’ve tried to catch…
Articles, General, Test DrivesRead More
Nextup Wins Sales Process Award 4 Years in a Row
Nextup Wins AWA Sales Process Award 4 Years in a Row Anaheim, CA – At the recent NADA 2018 Conference…
Awards, Business Owners, Closed Floor, General, Managed Retail Sales Process, News, Press Release, Sales ProcessRead More
Make Sure Your Briefs Are Clean!
The pace at which we push or publish our marketing efforts to our trade areas in automotive is staggering. Ever-changing…
Articles, Auto Marketing, Best Practices, Customer Experience, General, ProcessRead More
HUMOR: POWERFUL CONTENT FOR YOUR DEALERSHIP’S VIDEO STRATEGY
How a little ice cream, a little dancing and not taking ourselves too seriously garnered 5,000 video views in 3…
Articles, Auto Marketing, General, Insights, VideoRead More
3 Words Affecting Your Dealership’s Customer Experience
3 Words Affecting Your Dealership's Customer Experience One simple page from the reception desk is a direct reflection of your…
Articles, Business Intelligence, Culture, Customer Experience, Dealers, General, Insights, Modern Sales Floor, Process, Read All the Up System Blog Post, Sales StaffRead More
3 Killer Adwords Features Your Dealership Should Be Using
3 Killer Adwords Features Your Dealership Should Be Using It’s safe to assume that for many of you using Google…
Adwords, Articles, Auto Marketing, Best Practices, GeneralRead More
Internal Communication Growing Pains & How to Solve Them
Internal Communication Growing Pains and How to Solve Them David Mizne, Marketing Communications Manager of 15Five.com drops in this week to…
Accountability, Articles, Best Practices, Culture, Dealer Principals, Dealership Staff, Features, General, General Managers, Staff TurnoverRead More
Accountability and Enforcing the Logging of Customers in Your CRM
This week's guest post is from our friend Arnold Tijerina, known to many as The Storytailer. Always near the center of…
Accountability, Articles, Best Practices, CRM, Dealer Software, General, Modern Sales Floor, ProcessRead More
Tune Out the Targets – What Is Your Team Focusing on Today?
Tune Out the Targets – What Is Your Team Focusing on Today? The new year is rife with resolutions and…
Accountability, Articles, Best Practices, Checklist, Culture, Dealership Staff, General, General Managers, Managed Retail Sales Process, Self EvaluationRead More
Is Your Process Management Is Like Spinning Plates?
This article excerpt appears in the FALL 2017 issue of HOTLINE and is authored by Matt Richardson. For automotive retailers,…
Accountability, Articles, Auto Marketing, Automotive Industry, Best Practices, Business Intelligence, Business Owners, Closed Floor, Culture, Customer Experience, Dealer Principals, Dealers, Dealership Staff, General, General Managers, Insights, Managed Floor, Managed Retail Sales Process, Modern Sales Floor, Open Floor, Process, Read All the Up System Blog Post, Sales Process, Sales Staff, Staff Turnover, Time Management, Up ListRead More
Is it time to stop spinning? How to Implement a Managed Floor (That Actually Works) Part 2
Last week, we talked about the steps you should be taking BEFORE you implement a managed floor process in your…
Accountability, Articles, Auto Marketing, Automotive Industry, Best Practices, Business Intelligence, Business Owners, Checklist, Closed Floor, CRM, CSI, Culture, Customer Experience, Dealer Principals, Dealer Software, Dealers, Dealership Staff, Experience, F&I, Features, Finance Manager, General, General Managers, Insights, Leadership, Managed Floor, Managed Retail Sales Process, Modern Sales Floor, Open Floor, Process, Read All the Up System Blog Post, Sales Process, Sales Staff, Sales Training, Staff Turnover, Technology, Time Management, Up List, VideoRead More
Would you like to update your software at this time?
Picture this: You have just released your latest automotive software version and mobile application, so everybody will instantly download and…
Articles, Checklist, Dealer Principals, Dealer Software, Features, General, General Managers, Insights, Modern Sales Floor, TechnologyRead More