Dealership Staff
Back to blog7 Simple, Proven Ways To Get Your Teams to Reach Their Goals
If you want to live a happy life, tie it to a goal, not to people or things.” Albert Einstein…
Accountability, Articles, Best Practices, Business Intelligence, Business Owners, Culture, Dealer Principals, Dealership Staff, Experience, General Managers, Leadership, Process, Self Evaluation, Staff TurnoverRead More
How Would You Encourage More Women to work in the Automotive Industry?
The 2016 NADA workforce study reported that the percentage of all female employees in the dealership remains stagnant at just…
Articles, Culture, Dealers, Dealership Staff, Experience, Insights, Women in AutomotiveRead MoreSmall Changes that Can Make a Big Difference in Your Test Drives
Statistics have always been something I relate to. They are black and white. They are facts rooted in historical data.…
Accountability, Articles, Business Intelligence, Dealer Software, Dealership Staff, General Managers, Sales Process, Sales Staff, Technology, Test DrivesRead More
Test Drive Experience Are Your Wait Times Killing Gross Profits?
Stop worrying about transaction times and focus on the customer experience! Our industries focus is on how to speed up…
Accountability, Articles, CSI, Customer Experience, Dealer Software, Dealership Staff, F&I, F&I Software, Features, Finance Manager, Sales ProcessRead More
How Many Opportunities Are You Missing with Walk-ins?
In an article, earlier this year I looked at the symptoms of a sick sales floor. I want to dig…
Accountability, Articles, Best Practices, Closed Floor, Dealers, Dealership Staff, General Managers, Sales Process, Sales StaffRead More
Count Every Customer So Every Customer Counts
You and your CRM data have a fantastic relationship. It’s a give and take. You input information, and it gives…
Accountability, Articles, Best Practices, Business Owners, Closed Floor, CRM, Culture, Customer Experience, Dealer Principals, Dealers, Dealership Staff, Managed Retail Sales Process, Modern Sales Floor, Sales ProcessRead More