We've been talking a lot about the automotive markets "flattening". Both in blogs and at conferences across the country. You may even be looking at those trends right now and seeing business slowing at your store too. To those of you who have not been affected by this, let us know your secrets. Seriously. We want to know. On top of that, when you add the chaos that an OPEN FLOOR creates, your dealership is left wide open and vulnerable to missed opportunities, poor customer experience, and lower profitability.