Matt Schaefer
General Manager - Lexus Escondido
as we’re integrating and trying to find new efficiencies through the sales process the opportunity to track via time with a customer and get the customers information into the CRM more effectively and simplify the managers tasks and like to know exactly this object popped up and completed if you have information basic information name phone number address of the customer it seems so simple this is being lost in this business for us even at our level revisiting those basics and then finding a way to actually our guest experience to dance department and really if good information has to that transfer how they’re getting in finance how much I understand them there and then correlating the data at time versus rush profit opportunities appliance has been an eye-opener for me ends up not necessarily spending more time components and thus generating more
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