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  • Let’s talk about the frustrated customers in F&I

    We all learned the importance of a great “meet and greet.” From jump, the sales team’s sole responsibility is to…

    Accountability, Automotive Industry, Best Practices, Customer Experience, Dealer Principals, F&I, F&I Software, Finance Manager, General Managers, Leadership, Modern Sales FloorRead More
    Finance Wait Time
  • How to Implement a Managed Floor (That Actually Works) Part 2

    Last week, we talked about the steps you should be taking BEFORE you implement a managed floor process in your…

    Accountability, Articles, Auto Marketing, Automotive Industry, Best Practices, Business Intelligence, Business Owners, Checklist, Closed Floor, CRM, CSI, Culture, Customer Experience, Dealer Principals, Dealer Software, Dealers, Dealership Staff, Experience, F&I, Features, Finance Manager, General, General Managers, Insights, Leadership, Managed Floor, Managed Retail Sales Process, Modern Sales Floor, Open Floor, Process, Read All the Up System Blog Post, Sales Process, Sales Staff, Sales Training, Staff Turnover, Technology, Time Management, Up List, VideoRead More
  • Are Your Wait Times Killing Gross Profits?

    Stop worrying about transaction times and focus on the customer experience! Our industries focus is on how to speed up…

    Accountability, Articles, CSI, Customer Experience, Dealer Software, Dealership Staff, F&I, F&I Software, Features, Finance Manager, Sales ProcessRead More