Accountability
Back to blogBattle Of The Big Cats – Round 1 Judging
Leslie and Mitchell both came out swinging in Round One of Battle of The Big Cats. The discussion of BDC…
Accountability, Articles, Business Intelligence, Experience, InsightsRead More
5 Signs of a Sick Sales Floor
5 Signs of a Sick Sales Floor Our Director of First Impressions, Brent Wees looks at a few phobias that…
Accountability, Articles, Best Practices, Checklist, Self EvaluationRead More
A BDC Won’t Solve Your Problems
Welcome back to the battle. Last week, Josh Mitchell guest-blogged about the importance of having a BDC. Chris Leslie is ready…
Accountability, Articles, Best Practices, Checklist, Closed Floor, Managed Retail Sales Process, Self EvaluationRead More
What’s Really Going On in an Open Floor?
Let’s get to the point May dealers can argue against a Modern Sales Floor (closed or managed floor) is very…
Accountability, Articles, Closed Floor, Modern Sales FloorRead More
Count Every Customer So Every Customer Counts
You and your CRM data have a fantastic relationship. It’s a give and take. You input information, and it gives…
Accountability, Articles, Best Practices, Business Owners, Closed Floor, CRM, Culture, Customer Experience, Dealer Principals, Dealers, Dealership Staff, Managed Retail Sales Process, Modern Sales Floor, Sales ProcessRead More
How do you hold your CRM Accountable?
Customer Relationship Management (CRM) systems have come a long way. I was one of the first in the automotive industry…
Accountability, Articles, Best Practices, Business Owners, Closed FloorRead More