Last week, Tom Stuker hit the nail on the head. Your dealership might be good. There’s nothing wrong with it. But wouldn’t you rather be GREAT? Watch the video to learn the true difference between an open floor and a…
Recently, the team here at Nextup wrote about how some analysts are seeing a slowdown in car sales month over month in 2017 (as much as 4% by the end of the year). If our markets are truly “flattening” it…
As we approach the second half of 2017, we have seen lower car sales being reported month over month. Kelley Blue Book dubbed 2017 the “DOWN YEAR” in automotive and projected a continued decline saying, “June will be yet another…
Picture this: You have just released your latest automotive software version and mobile application, so everybody will instantly download and start using it, right? Well, not exactly. The case for change is difficult to make and even harder to implement.…
Statistics have always been something I relate to. They are black and white. They are facts rooted in historical data. So, when it comes to making decisions, I like to see what those statistics are telling me. Not only how…
Stop worrying about transaction times and focus on the customer experience! Our industries focus is on how to speed up the transaction process because we believe that’s what the customer wants… But is it? Could customers be looking for a…
In an article, earlier this year I looked at the symptoms of a sick sales floor. I want to dig in a little deeper and look specifically at walk-in traffic and its true value to your dealership. The opportunities can…
This week, Alan Ram talks about the conflicts he sees at many dealerships and the simples steps managers can take to resolve them. In our heads, we know what we want our people to be doing on a daily basis,…
5 Signs of a Sick Sales Floor Our Director of First Impressions, Brent Wees looks at a few phobias that grip your sales-floor and reduces your dealership's productivity. “There is one consolation with being sick; and that is the possibility…
Can your dealership change? "I'm not changing if you aren't..." *This post has been updated for 2018. I have witnessed our industry evolve, educate and optimize itself, yet I also see a myriad of bad habits refusing to go away.…