Whether you want to believe it or not, an open floor costs you money. When business is great, it's not noticeable. We all develop bad habits in good times because we can afford to. That time is coming to an…
Today's guest Blogger is Bill Playford from DealerKnows, sharing how to look at financial evaluation strategies in a whole new, only as Playford can, light. Join Bill and Nextup's Brent Wees in Las Vegas for their Digital Dealer 25 session…
It’s time to roll out that seasonal “back to school” post, getting back to class, back to the drawing board, back to routines. These are good things, they provide us the ability to learn, evolve and be more accountable. For…
3 Words Affecting Your Dealership's Customer Experience One simple page from the reception desk is a direct reflection of your current customer experience. I write this with 3 days left in the month. Auditing my social media feeds I see…
I left Toronto during the biggest heatwave of 2017, mid-September. I now sit on the runway in Calgary, November 9, and I watch them de-ice the wings of our plane. Calgary resembles the absolute dead of winter. This time of…
This article excerpt appears in the FALL 2017 issue of HOTLINE and is authored by Matt Richardson. For automotive retailers, there have been a greater number of tools and options available when it comes to generating qualified sales leads. The…
Last week, we talked about the steps you should be taking BEFORE you implement a managed floor process in your dealership. It's important to set a strong foundation and put all of the guidelines in place to communicate to your…
Recently, the team here at Nextup wrote about how some analysts are seeing a slowdown in car sales month over month in 2017 (as much as 4% by the end of the year). If our markets are truly “flattening” it…
As we approach the second half of 2017, we have seen lower car sales being reported month over month. Kelley Blue Book dubbed 2017 the “DOWN YEAR” in automotive and projected a continued decline saying, “June will be yet another…
Statistics have always been something I relate to. They are black and white. They are facts rooted in historical data. So, when it comes to making decisions, I like to see what those statistics are telling me. Not only how…