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Dealer Spotlight: Lexus of Edmonton

When we talk to dealers, we come across all kinds of unique situations and needs. Some dealerships are looking to increase CRM input, some are trying to solve their employee turnover problems, some want accountability, most are looking for more…

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Dealership Management Checklist

The Ultimate Dealership Management Checklist

We've been talking a lot about the automotive markets "flattening". Both in blogs and at conferences across the country. You may even be looking at those trends right now and seeing business slowing at your store too. To those of…

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Is Your Dealership in Conflict

This week, Alan Ram talks about the conflicts he sees at many dealerships and the simples steps managers can take to resolve them. In our heads, we know what we want our people to be doing on a daily basis,…

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Modern Sales Floor Vs Open Sales Floor

What’s Really Going On in an Open Floor?

Let’s get to the point May dealers can argue against a Modern Sales Floor (closed or managed floor) is very basic. The aggressive guys will be stifled and the dealership will lose sales. Meanwhile, the mediocre guys may get more…

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Count Every Customer So Every Customer Counts

You and your CRM data have a fantastic relationship. It’s a give and take. You input information, and it gives you data that accurately reflects your dealerships performance 100% right? At this point you might be chuckling at that idea…

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