Six sales reps stand outside the showroom doors. Two smoke cigarettes and gaze off into space. The third kicks the ground to pass the time. The rest are checking Facebook on their phones. Every manager knows some variation of this…
You and your CRM data have a fantastic relationship. It’s a give and take. You input information, and it gives you data that accurately reflects your dealerships performance 100% right? At this point you might be chuckling at that idea…
For a dealership to legitimately claim that it is customer-driven, it absolutely must have a customer-driven up system. (Sometimes called an up list or up rotation.)This is true for any operation, from low to high volume sales. A customer-driven up…