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Let’s talk about the frustrated customers in F&I

We all learned the importance of a great “meet and greet.” From jump, the sales team’s sole responsibility is to set the stage for an extraordinary experience for the customer. The sales and management teams work with the customer to…

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July 17, 2020
How to Implement a Managed Floor (That Actually Works) Part 2
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How to Implement a Managed Floor (That Actually Works) Part 2

Last week, we talked about the steps you should be taking BEFORE you implement a managed floor process in your dealership. It's important to set a strong foundation and put all of the guidelines in place to communicate to your…

Timm Cuzzo
November 2, 2017
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