We all learned the importance of a great “meet and greet.” From jump, the sales team’s sole responsibility is to set the stage for an extraordinary experience for the customer. The sales and management teams work with the customer to…
Today's guest Blogger is Bill Playford from DealerKnows, sharing how to look at financial evaluation strategies in a whole new, only as Playford can, light. Join Bill and Nextup's Brent Wees in Las Vegas for their Digital Dealer 25 session…
Last Week, Josh Mitchell argued that you can, indeed, be an automotive consultant or vendor if you have never sold a car before. Chris Leslie disagrees. If you're solving someone else's problem, you're constantly stabbing in the dark. When you…
Stop worrying about transaction times and focus on the customer experience! Our industries focus is on how to speed up the transaction process because we believe that’s what the customer wants… But is it? Could customers be looking for a…