The recent hurricanes both in South Texas and Florida have clearly made their mark on the surrounding areas. The impact touches, not only the residents and businesses in those cities but all over the country. Cox Automotive has estimated 300,000-500,000…
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In round 4 of Battle of the Big Cats, we're talking video adoption at the dealerships. Last week, we heard from Chris Leslie and now it's time for Josh Mitchell to spit some truth. Video is hard…The sarcasm from Chris makes…
Recently, the team here at Nextup wrote about how some analysts are seeing a slowdown in car sales month over month in 2017 (as much as 4% by the end of the year). If our markets are truly “flattening” it…
Process in all facets of your dealership is the cornerstone of your success. Naturally areas that lack in this area will always suffer. We wanted to focus today on something that we normally don't blog about but understand how critical…
If you want to live a happy life, tie it to a goal, not to people or things.” Albert Einstein Earlier this year I focused on symptoms of a sick sales floor. Dealers around the country worked with us to…
The 2016 NADA workforce study reported that the percentage of all female employees in the dealership remains stagnant at just 18.6%. Additionally, only 7.8% of women were employed in key positions. Dealerships are continuing to fall short when it…
Statistics have always been something I relate to. They are black and white. They are facts rooted in historical data. So, when it comes to making decisions, I like to see what those statistics are telling me. Not only how…
Stop worrying about transaction times and focus on the customer experience! Our industries focus is on how to speed up the transaction process because we believe that’s what the customer wants… But is it? Could customers be looking for a…
In an article, earlier this year I looked at the symptoms of a sick sales floor. I want to dig in a little deeper and look specifically at walk-in traffic and its true value to your dealership. The opportunities can…