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The Story of a Dealership and a Hurricane

The recent hurricanes both in South Texas and Florida have clearly made their mark on the surrounding areas. The impact touches, not only the residents and businesses in those cities but all over the country. Cox Automotive has estimated 300,000-500,000…

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“CX” Takes Center Stage at Digital Dealer 23 or Does It?

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The First Step is the Only One That Matters.

In round 4 of Battle of the Big Cats, we're talking video adoption at the dealerships. Last week, we heard from Chris Leslie and now it's time for Josh Mitchell to spit some truth. Video is hard…The sarcasm from Chris makes…

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The Truest Measure of Time

Recently, the team here at Nextup wrote about how some analysts are seeing a slowdown in car sales month over month in 2017 (as much as 4% by the end of the year). If our markets are truly “flattening” it…

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Are Your Wait Times Killing Gross Profits?

Stop worrying about transaction times and focus on the customer experience! Our industries focus is on how to speed up the transaction process because we believe that’s what the customer wants… But is it? Could customers be looking for a…

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