Is Your Dealership in Conflict
This week, Alan Ram talks about the conflicts he sees at many dealerships and the simples steps managers can take to resolve them. In our heads, we know what we want our people to be doing on a daily basis,…
Closed Floor
Nextup Receives Sales Process Award 3 Years in a Row
Anaheim, CA, Feb. 2, 2017 – Last week, Nextup was recognized by the Automotive Website Awards for excellence in Sales Process for the third year in a row. Award recipients in this category have gone above and beyond to enhance,…
A BDC Won’t Solve Your Problems
Welcome back to the battle. Last week, Josh Mitchell guest-blogged about the importance of having a BDC. Chris Leslie is ready with his counterargument. Here comes the uppercut... “The more pessimistic your explanatory style, the easier it is to slip into…
Dealerships Are Dead Without A BDC
Josh Mitchell & Chris Leslie will be duking it out all year long on the Nextup blog! Welcome to Round 1, we're debating BDC's. Josh gets into the ring first... I’ve said this a number of times, and have gotten in…
Your Open Floor isn’t Working: 5 Benefits of a Closed Floor
Six sales reps stand outside the showroom doors. Two smoke cigarettes and gaze off into space. The third kicks the ground to pass the time. The rest are checking Facebook on their phones. Every manager knows some variation of this…
What’s Really Going On in an Open Floor?
Let’s get to the point May dealers can argue against a Modern Sales Floor (closed or managed floor) is very basic. The aggressive guys will be stifled and the dealership will lose sales. Meanwhile, the mediocre guys may get more…
Count Every Customer So Every Customer Counts
You and your CRM data have a fantastic relationship. It’s a give and take. You input information, and it gives you data that accurately reflects your dealerships performance 100% right? At this point you might be chuckling at that idea…
CBT Auto Marketing Now
Clint Burns on CBT Auto Marketing Now Everyone is looking to create a positive guest experience, but without a retail sales process in place, it's hard to actually create the experience that everyone wants. Watch Clint burns on Auto Marketing…
Why Every Dealership Should Have an Up System
For a dealership to legitimately claim that it is customer-driven, it absolutely must have a customer-driven up system. (Sometimes called an up list or up rotation.)This is true for any operation, from low to high volume sales. A customer-driven up…
Automotive Moneyball
Anyone who had the privilege to hear Billy Beane speak at the last DrivingSales Executive Summit held in Las Vegas left a bit star struck. His influence over baseball, and more specifically, his success using sabermetrics during his tenure with…