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Your Service Guest’s First Visit

The first visit to your service department is critical in building long-standing customer relationships. Welcome to the next step in Nextup's Service Drive Series. Once again, Nextup's Sherry Thomas shares her Service Drive expertise to make your department's strategies more…

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Optimizing Your Service Drive

Evolving Your Process in the Service Drive-Thru

We're very pleased to have our first guest blogger of the year, Wayne Dean,  writing on the importance of evolving process in the service drive. Being such a critical profit center for dealerships, making small adjustments can go such a…

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Dealership Management Checklist

The Ultimate Dealership Management Checklist

We've been talking a lot about the automotive markets "flattening". Both in blogs and at conferences across the country. You may even be looking at those trends right now and seeing business slowing at your store too. To those of…

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Would you like to update your software at this time?

Picture this: You have just released your latest automotive software version and mobile application, so everybody will instantly download and start using it, right? Well, not exactly. The case for change is difficult to make and even harder to implement.…

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Before You Implement New Technology…

With Nextup in its 10th year, I have looked back at our efforts to always improve or enhance our product and processes internally.  As business owners, we are continually looking for ways to improve efficiency and grow our business. That means,…

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5 Signs Of A Sick Sales Floor

5 Signs of a Sick Sales Floor

5 Signs of a Sick Sales Floor Our Director of First Impressions, Brent Wees looks at a few phobias that grip your sales-floor and reduces your dealership's productivity.  “There is one consolation with being sick; and that is the possibility…

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