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Your Service Guest’s First Visit

The first visit to your service department is critical in building long-standing customer relationships. Welcome to the next step in Nextup's Service Drive Series. Once again, Nextup's Sherry Thomas shares her Service Drive expertise to make your department's strategies more…

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Building Relationships In the Service Department

Nextup has a "service-secret-weapon" on the team, and her name is Sherry Thomas. Sherry's background, as a Service Manager and Fixed Ops trainer, make her quite the subject matter expert and we wanted to share that expertise with you. Welcome…

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3 Things NOT to Do in a Flat Market

It’s clear that the automotive industry is seeing a flattening in the current market, new car sales numbers fell again last month by While the current market continues to dip, dealers are telling us that they're sitting on more inventory,…

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Why Your Service Department Needs an Up System

It’s no secret that your dealership’s biggest profit center is the Service Department. Those dealers or groups that have spent the proper amount of time and effort to ensure it stays that way have busy bays, full customer lounges and…

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Nextup Wins 5th AWA Award

Nextup Wins Sales Process Award 5 Years in a Row

At the recent NADA 2019 Conference and Expo in San Francisco, Nextup was recognized with an Automotive Website Award for excellence in Sales Process for an incredible 5th year in a row. "While the industry continues to look online for optimal consumer…

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Up Management: The Cure for FOMO

Today's guest blogger Joe Webb, President of DealerKnows, shares how an up management system will remove FOMO from sales. Join Joe and Nextup's Brent Wees at Driving Sales Executive Summit in Las Vegas Oct 22. @10 AM for their session…

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ROI vs. ROMI: Hijacking the Investment

Today's guest Blogger is Bill Playford from DealerKnows, sharing how to look at financial evaluation strategies in a whole new, only as Playford can, light. Join Bill and Nextup's Brent Wees in Las Vegas for their Digital Dealer 25  session…

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Do You Have Invisible Customers?

Todays' Guest writer Amy Bannor, sheds some light on something very important but might also be lacking from dealerships everywhere.  In today's automotive industry we are completely at the mercy of our CRM. It provides us with a way to…

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Internal Communication Growing Pains & How to Solve Them

Internal Communication Growing Pains and How to Solve Them David Mizne, Marketing Communications Manager of 15Five.com drops in this week to guest blog and tackles team communications. A great read for leadership teams looking to continually improve the culture at their dealerships.…

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